Known Software Issues
Below is a list of issues with the SAT that we are aware of. If you have a problem with the system, check here to see if it has already been logged. If it is not listed, please send details of the problem together with the version of the SAT you are using to sat@hsl.gov.uk.
The current version of the SAT is 1.00. Please download the latest version if your software is earlier than this.
Description |
Workaround |
Identified in Version |
Fixed in Version |
|---|---|---|---|
| The list of previous site assessments does not appear in the list box when attempting to load a saved assessment. | This can occur if text saved within the data file (for instance text entered from the Assessment Details screen) includes the characters ‘&’ or '<'. Please avoid using these characters when entering text into the system until a new version of the SAT is released. If this has already happened, please contact sat@hsl.gov.uk. |
1.00 | |
| The 'What type of meter should I use' FAQ states that the Roughness Unit is mm but it should state µm. | Use the FAQ pages on the website for the most recent version of the FAQs. | 1.00 | |
| When performing several assessments in one session, each new assessment after the first assumes the meter is not calibrated. | Restart the SAT for each new assessment. | Beta 0.22 | 1.00 |
| When opening or printing a report, a 'shell command error 31' occurs if you do not specify an extension when saving the report. This should only occur if there is a '.' in the path name of the saved file. | 1) Manually add a '.txt' or '.rtf' extension. 2) Save the report to a folder without a '.' in its name. | Beta 0.22 | 1.00 |